You will need to give this information to the Support Technician in order for the to remotely assist you.Īn example of what our Prop Data remote support client will look like below: You will be given an ID number and unique password. Once you have downloaded the remote Support Client, run the application. To download the Prop Data Quick Support Client, click the button below:Ĭlick here to download TeamViewer QuickSupport Our Remote Support Client is available for Windows, Apple and Linux users. We cannot remote into your PCs without your permission.ĭownloading Prop Data's Remote Support Client: The random password that is generated on your side Our technicians cannot remote into your PC without: Every time you open up the Remote Support Client, you will be presented with a remote ID number, and random password will always be generated. Prop Data's Remote Support Client (which is Team Viewer) needs to be installed on your PC. This sounds quite scary, but the risks of a remote session are very minimal.įirstly, no one can remote into your PC, without you allowing them access. They can work on your PC, resolve your issues, and the log out again, leaving you to carry out your daily tasks. What this entails, is that you are allowing a technician to remote into your PC from his location, over the internet. The solution to this, is a Remote Access session. You may need the assistance from a technician who is not in your immediate proximity. You may find yourself in a situation that you cannot resolve. Modified on: Mon, 29 Jul, 2019 at 8:05 AM
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